Plumber

Plumber 

        Services

        1. Tap and Mixer

               1. Tap Repair

                       1. Traditional [pillar] tap

                       2. Hot & Cold-Water Mixer Tap

1. Included

·      Inspection and assessment of tap condition.

·      Repair or replacement of components to address leaks and ensure smooth operation.

·      KC warranty & damage coverage*

·      Guarantee on spare parts supplied or sourced by KC.

2. Exclude

·      Full tap unit replacements (unless necessary).

·      Extensive plumbing or structural repairs.Top of Form

 

3. FAQ Questions

1. Can you fix issues like low flow, leaks, or improper mixing?

         Yes, we address low flow, leaks, and mixing during repairs.

2. Do you offer a repair warranty?

Yes, we provide warranty and damage coverage for repairs.

3. Are spare parts covered by the warranty?

          Yes, spare parts used in repairs are covered.

4. How can I tell if the tap mixer repair was successful?

Look for improved flow, temperature control, and no leaks.

5 What preventive measures can I take for tap mixer issues?        

Regular maintenance and avoiding harsh chemicals help prevent problems.

Top of Form

2. Tap Installation / Replacement

                       1. Traditional [Piller] tap

                       2. Hot & Cold-Water Mixer Tap

1. Included

·      Inspection and assessment of tap condition.

·      Repair or replacement of components to address leaks and ensure smooth operation.

·      KC warranty & damage coverage*

·      Guarantee on spare parts supplied or sourced by KC.

2. Exclude

·      Full tap unit replacements (unless necessary).

·      Extensive plumbing or structural repairs.Top of Form

3. FAQ Questions

1. Do you handle various Tap types for replacement?

         Yes, we handle kitchen, bathroom, and outdoor faucets, among others.

2. Do you provide a replacement warranty?

Yes, we offer warranty coverage for faucet replacements.

3. Does the warranty cover spare parts?

          Yes, it extends to spare parts provided or sourced by us.

4. What are the warranty terms?      

Coverage includes the replacement service and spare parts, subject to conditions.

3. Water Saving Nozzle Installation

1. Included

·      Installation of nozzle on Tap (single lever, conventional, or mixer tap)

·      Acquisition of spare parts (additional charges may apply)

·      Rate covers labour for one nozzle installation

·      KC Warranty assistance (*Conditions Apply)

·      KC Damage protection (*Conditions Apply)Top of Form

 

 

2. Exclude

·      Large-scale masonry tasks such as tiling, cementing, and granite installation.

·      Customer-supplied spare parts warranty.Top of Form

3. FAQ Questions

1. Can you install efficient water nozzles on different types of taps?

         Yes, we can install efficient water nozzles on various types of taps, including single lever, traditional, or mixer taps.

2. Do you provide a warranty or guarantee for the efficient water nozzle installation?

Yes, we offer a warranty for the installation service provided, ensuring your satisfaction and protection against any issues.

3. Will the warranty cover any spare parts used during the installation?

          Yes, our warranty extends to cover any spare parts provided or sourced by us for the installation, offering peace of mind for our customers.

4. Can you explain the warranty terms and coverage? 

The warranty covers the efficient water nozzle installation service and any spare parts used, subject to certain conditions such as proper usage and maintenance.

          2. Drain

                1. Blockage Removal

                       1. Kitchen Sink

                       2. Balcony Drain

                       3. Bathroom Drain

                       4. Toilet Pot

1. Included

1. Clearing underground and in-wall blockages.

2. Spare parts acquisition (additional charges may apply).

3. KC warranty & damage protection.

4. Coverage for KC-sourced spare parts.

2. Exclude

1. Large-scale masonry tasks such as tiling, cementing, and granite installation.

2. Customer-supplied spare parts warranty.Top of Form

 

3. FAQ Questions

1. Are there any preventive measures I can take to avoid blockages?

         Yes, you can use drain covers, avoid flushing non-degradable items, and regularly pour boiling water down drains to help prevent buildup.

2. What should I do if the blockage recurs after removal?

          Contact a professional to investigate further, as recurring blockages may indicate underlying issues such as tree root intrusion or pipe damage.

3. What are the signs of a blocked drainage system?

          Common signs include slow drainage, gurgling sounds, foul Odors, and water backups.

4. How do I know if I need professional help to clear a blockage?

          If DIY methods like plunging or chemical cleaners dont work, or if you notice recurring blockages, its best to call a professional.

                2. Drain Cover Installation

1. Included

·       Installation or substitution of drain grate

·       Acquisition of spare components (may incur additional charges)

·       Post-service tidying

·       Complimentary follow-up within 30 days for recurrent concerns

·       Warranty and damage protection offered by UC

 

2. Excluded

1. Large-scale masonry tasks such as tiling, cementing, and granite installation.

2. Customer-supplied spare parts warranty.Top of Form

 

3. FAQ Questions

1. What types of drains are compatible with drain protectors?

         Drain protectors are available for various drain types, including shower drains, kitchen sinks, and floor drains.

2. How do I choose the right size drain protector?

          Measure the diameter of your drain opening and select a protector with a matching or slightly larger size.

3. How often should I clean the drain protector?

          Clean the drain protector regularly to prevent buildup of debris. Frequency depends on usage and the amount of debris in your environment.

4. Can a drain protector prevent foul Odors?

While drain protectors can help trap debris and reduce Odors, they may not eliminate all Odors. Regular cleaning and maintenance are still important.

5. Are drain protectors easy to remove for cleaning?            

Yes, most drain protectors are designed for easy removal and cleaning. Simply lift them out of the drain, clean, and replace.

        3. Basin and Sink

                    1. Wash Basin Repair

                          1. Waste Pipe Repair (under Basin)

                          2. Bottle Trap Repair (Under Basin)

                          3. Wash Basin Blockage Removal

1. Included

·       Replacement of existing wash basin with a new one, whether table-top or wall-mounted.

·       Installation of single-handle/inlet faucet.

·       Setup of inlet and outlet piping. 

·       Acquisition of additional components, subject to supplementary charges.

·       Implementation of Company warranty and damage coverage (under specific terms and conditions).

2. Exclude

·       Masonry services encompassing tasks such as tiling, cement application, and granite installation.

·       Customer-provided spare parts warranty.

3. FAQ Questions

1. Do I need to purchase the sink fixture myself?

Customers can choose to purchase the fixture themselves or request assistance in selecting and procuring one. We can provide recommendations based on your preferences and budget.

2.  What type of maintenance does a sink fixture require after fitting?

Regular cleaning and occasional checks for leaks or loose fittings are recommended to maintain the fixtures functionality and appearance. We can provide specific care instructions upon request.

3. Is there a warranty on the sink fixture fitting work?

Yes, we stand behind our workmanship and may offer a warranty on the installation process. Specific terms and conditions will be provided for your reference.

4. What should I do if I encounter issues with the sink fixture after fitting?

Contact us immediately, and well address any concerns or issues promptly. Customer satisfaction is our priority, and were committed to resolving any issues to your satisfaction.

                    2. Wash Basin Installation

                       1. Included

·       Assessment and preparation of installation area.

·       Mounting and securing the wash basin to the wall or countertop.

·       Connection of water supply lines and drainage system.

·       Testing for proper functionality and leaks.

2. Excluded

·       Substantial construction tasks such as tiling and granite placement.

·       Customer-provided spare parts warranty.

Top of Form

6. FAQ Questions

1. What does the Wash Basin Installation service include?

         The service includes mounting and securing the wash basin, connecting water supply lines and drainage, and testing for proper functionality.

2. How long does the installation process take?

          The duration varies depending on the complexity, but typically takes a few hours to complete.

3. Do I need to prepare anything before the installation?

          Please ensure the installation area is accessible and clear of obstacles.

4. Is the installation service covered by a warranty?

Yes, we provide a warranty on our installation workmanship for your peace of mind.

5. Will you provide the necessary mounting hardware for the wash basin?

          Yes, we supply the required mounting hardware for the installation.

6. What should I do if I have concerns after the installation?

If you have any questions or concerns post-installation, feel free to reach out to our customer support for assistance.

        4. Bath Fittings

                 1. Jet Spray (Installation / Repair)            

1. Included

o   Assessment and preparation of area.

o   Installation or repair of jet spray unit.

o   Testing for functionality and leaks.

o   Warranty assistance from Company

o   Coverage for damages provided by Company

2. Excluded

·       Non-standard parts or materials.

·       Extra plumbing or electrical tasks.

·       Restoration of affected surfaces.

Top of Form

3. FAQ Questions

1. What is included in the Jet Spray Installation/Repair service?

The service includes installation or repair of the jet spray unit, testing for functionality, and basic adjustments.

2. How long does the installation/repair process take?

The duration varies based on the scope of work, typically completed within a few hours.

3. Are there any additional costs I should be aware of?

Additional costs may apply for non-standard parts or extensive repairs beyond basic installation or repair.

4. How can I schedule an appointment for Jet Spray Installation/Repair?

To schedule a service appointment, please contact our customer support team.

                 2. Minor Fittings Installation             

1. Included

·       Assessment of area and existing fixtures.

·       Installation of minor fittings.

·       Mounting and securing to walls or surfaces.

·       Testing for functionality and stability.

2. Excluded

·       Specialized or custom fittings.

·       Extensive plumbing or electrical modifications.

·       Repair of surrounding surfaces.

Top of Form

3. FAQ Questions

1. Which fittings are typically installed as part of this service?

Minor fittings such as towel bars, toilet paper holders, robe hooks, or shower caddies are commonly installed.

2. Are there additional costs for specialized fittings or modifications?

Additional costs may apply for specialized or custom fittings, or for extensive modifications beyond standard installation.

3. Can you install fittings in specific locations or surfaces?

Yes, our team can install fittings on designated walls or surfaces as per your preferences.

4. What should I do if I have concerns after the installation?

If you have any questions or issues post-installation, please reach out to our customer support for assistance.

                 3. Toilet Seat Cover

               4. Shower Installation

                       1. Ceiling Mounted Shower

                       2. Wall Mounted Shower

                       3. Handheld Shower

                               1. Included

ü Choose wall location for fixture.

ü Modify or extend water piping.

ü Installation of secure wall holder.

ü Procure needed shower parts.

2. Excluded

·      Substantial construction tasks such as tiling and granite placement.

·      Customer-provided spare parts warranty.

3. FAQ Questions

1. What accessories are recommended for a complete handheld shower installation?

Consider purchasing a sturdy wall holder, adjustable slide bar, and high-quality showerhead.

2. What maintenance is required for wall-mounted or handheld showers?

Regularly check for leaks, clean shower components, and replace worn-out parts when needed.

3. Can I install a wall-mounted or handheld shower in a rental property?

Check with the landlord or property manager and ensure installation is reversible.

4. How do I troubleshoot common issues like low water pressure or uneven spray?

Clean showerhead nozzles, check for water

flow restrictions, and adjust water pressure if possible.

5. Toilet

        1. Toilet Repair

·      Indian Toilet

·      Floor Mounted Western Toilet

·      Wall Mounted Western Toilet

 

 

1. Included

·        Fixing leaks in floor-mounted toilet.

·        Tap procurement and spare parts available at extra cost

·        KC Warranty support (*conditions apply)

·        KC Damage cover (*conditions apply)

 

2. Exclude

·        Mixer taps repair or installation services

·        Comprehensive masonry tasks such as tiling and granite installation.Top of Form

 

3. FAQ Questions

1. Repair longevity expectation?

         With maintenance, repairs should last; contact us for recurrence.

2. Upgrades recommended or not?

Repairs are sufficient, but we can discuss enhancements if desired.

3. Contact method for further issues?         

Reach us by phone or email for assistance.

4. Warranty for repair work?

Typically, our repair services come with a warranty covering both labour and parts.

 

 

               2. Flush tank repair

                              1. Concealed Flush Tank

                              2. External Ceramic Flush Tank

                              3. External PVC Flush Tank  

1. Included

·        Repair of single faucet (kitchen sink, wash basin, bathroom) for stuck or leaking taps

·        Tap procurement and spare parts available at extra cost

·        KC Warranty support (*conditions apply)

·        KC Damage cover (*conditions apply)

 

2. Exclude

·        Mixer taps repair or installation services

·        Comprehensive masonry tasks such as tiling and granite installation.Top of Form

 

3. FAQ Questions

1. Do you provide any warranty on flush tank repairs?

         Yes, we offer a warranty on our repair services to ensure your satisfaction and peace of mind.

2. Is there anything I can do to prevent future issues with my flush tank?

Regular maintenance, such as checking for leaks and cleaning internal components, can help prevent future problems. We can provide guidance on maintenance practices during the service.

3. Do you use eco-friendly materials for repairs?   

Whenever possible, we prioritize the use of environmentally friendly materials to minimize our impact on the environment.

4. Will the repair process involve any additional costs beyond the initial estimate?

We strive to provide transparent pricing, and any additional costs will be communicated and approved by you before proceeding with the repair.

                    3. Flush Tank Replacement

                       1. Concealed Flush Tank

                       2. External PVC Flush Tank

1. Included

·        Installation of a new floor-mounted western toilet, replacing the old one

·        For both Indian and western style toilets

·        Warranty and damage coverage provided by KC*

·        Guarantee on spare parts supplied or obtained by KC

 

2. Exclude

·        Mixer taps repair or installation services

·        Comprehensive masonry tasks such as tiling and granite installation.Top of Form

 

3. FAQ Questions

1. Can I choose toilet type and brand?

         Yes, based on preference and budget.

2. What warranty and damage cover do you provide?

Warranty and damage cover offered.

3. Does the warranty cover spare parts used?         Yes, all spare parts are covered.

4. Will you dispose of the old toilet?

Yes, disposal included.

 

 

                    4. Toilet pot blockage removal

1. Included

·        Unclogging toilet bowl blockages (Indian or Western-style toilets).

·        Clearing obstructions in the main sewer line (as per quotation).

·        Warranty and damage coverage provided by KC*

2. Exclude

·       Managing manhole and sewer blockage concerns.

·       Warranty protection extends to spare parts provided by customers.

 

3. FAQ Questions

1. Do you provide any warranty or guarantee on the blockage removal?

         While we ensure the thorough removal of blockages, we do not provide a specific warranty as blockages can sometimes recur due to various factors.

2. Is there anything I should avoid flushing to prevent blockages?

To prevent blockages, avoid flushing items such as paper towels, sanitary products, or excessive amounts of toilet paper.

3. Any additional tips for preventing toilet pot blockages in the future?

          Regular maintenance, avoiding flushing non-biodegradable items, and using drain covers can help prevent toilet pot blockages.

 

               5. Toilet Installation/Replacement

                       1. Indian Toilet

                       2.  Floor Mounted Western Toilet

                       3. Wall Mounted Western Toiler

1. Included

·        Install Indian toilet securely (floor-mounted or wall-mounted).

·        Connect and secure water inlet pipes to the toilet.

·        KC Warranty support (*conditions apply)

·        KC Damage cover (*conditions apply)

 

2. Exclude

·        Mixer taps repair or installation services

·        Flush tank replacement

·        Comprehensive masonry tasks such as tiling and granite installation.Top of Form

 

3. FAQ Questions

1. How do I choose between an Indian toilet and Western toilet for my bathroom?

Consider your comfort preferences and bathroom layout when selecting the type of toilet.

2. Can I replace my existing toilet with a different type (e.g., Indian to Western or vice versa)?

Yes, but consider plumbing adjustments and space requirements for the new toilet type.

3. Do I need professional installation for a new toilet?        

Professional installation is recommended, especially for plumbing and ensuring proper fitment.

4. What should I do if I encounter issues after toilet installation?

Contact the installer or plumber to address any installation-related issues promptly.       

        6. Water tank

               1. Water Meter Installation

1. Included

§  Installation of water gauge for pipes under 4” (inches) diameter.

§  Rate covers labour for installing 1 water gauge.

§  Acquisition of spare parts (additional charges may apply).

§   Guarantee on spare parts supplied or obtained by KC.

§  KC warranty & damage protection*

2. Exclude

§  Large-scale masonry tasks such as tiling, cementing, and granite installation.

§  Customer-supplied spare parts warranty.

                              3. FAQ Questions

1. Can you install water flow meters on pipes of any diameter?

Yes, we can install water flow meters on pipes of various diameters, including those under 4 inches.

2. Do you provide a warranty or guarantee for the meter installation?

Yes, we offer a warranty for the installation service provided, ensuring your satisfaction and protection against any issues that may arise.

3. Can you explain the warranty terms and coverage?

The warranty covers the water flow meter installation service and ensures that the meter functions properly for a specified period, subject to certain conditions such as proper usage and maintenance.

4. Will the warranty cover any issues that may arise after the installation?

Yes, our warranty extends to cover any issues related to the installation service provided, ensuring peace of mind for our customers.

5. Can the water flow meter be installed outdoors?

Yes, we can install water flow meters both indoors and outdoors, depending on your requirements and the suitability of the location.

6. How accurate are the water flow meters?

Our water flow meters are calibrated for accuracy and undergo testing to ensure reliable performance in measuring water usage.

7. Will the water flow meter affect my water pressure?

Properly installed water flow meters should not significantly affect water pressure, but our technicians will ensure minimal impact during installation.

8. How accurate are the water flow meters?

Our team can provide guidance and support for troubleshooting common issues with your water flow meter, ensuring prompt resolution and minimal disruption.

                    2. Water Tank Repair

                       1. Water Overflow Repair

                       2. Pipeline Leakage Repair

1. Included

§  Comprises fixing leaks in galvanized iron or PVC pipelines

§  Leak repairs are addressed using either a connecting pipe (additional charges may apply) or MSeal.

§  Acquisition of connecting pipes, additional components (additional charges may apply)

§   Guarantee on spare parts supplied or obtained by KC.

§  KC warranty & damage protection*

4. Exclude

§  Large-scale masonry tasks such as tiling, cementing, and granite installation.

§  Customer-supplied spare parts warranty.

                              6. FAQ Questions

1. How do you detect pipeline leaks?

Methods include visual inspection and specialized equipment like leak detectors.

2. Time for pipeline leak repair?

Depends on damage extent and accessibility, ranging from hours to days.

3. Materials for leak repair?

High-quality materials like joint pipes or MSeal for durable fixes.

4. Additional costs for leak repair?

Extra materials may incur additional charges, communicated beforehand.

5. Do you offer a repair warranty?

Yes, we provide warranty coverage for repair services.

6. Warranty terms and coverage?

Covers leak repair service and ensures leak-free status for specified time, with conditions.

                    3. Water Tank Installation

                       1. Overhead Tank (<500L)

                          2. Overhead Tank (500-2000L)

1. Included

§  Residential polyethylene water tanks/flat loft tanks

§  Substitution of aged/damaged tank

§  Setting up and linking with water supply conduit

§   Acquisition of supplementary components (additional charges may apply)

§  KC warranty & damage protection*

2. Exclude

§  Large-scale masonry tasks such as tiling, cementing, and granite installation.

§  Customer-supplied spare parts warranty.

                              3. FAQ Questions

1. How often to clean the overhead tank?

Recommended every 6 months to maintain water quality.

2. Duration of tank cleaning?

Typically a few hours, depending on tank size and contamination.

3. Interruption in water supply during cleaning?

Yes, temporarily for thorough cleaning and disinfection.

4. Use of chemicals during cleaning?

Yes, safe disinfectants are used for sanitization.

5. Do you offer a cleaning warranty?

Yes, we provide warranty coverage for cleaning services.

6. Does the warranty cover post-cleaning issues?

        Yes, it extends to any related issues, ensuring customer peace of mind.

 

4. Water Tank Cleaning

        1. Overhead tank (up to 10000L)

        2. Overhead tank (1000L – 2000L)

        3. Underground tank (1000 – 1500L)

        4. Underground tank (1500L – 3000L)

1. Included

§  Cleaning of subterranean concrete tank up to 1500L capacity

§  Comprehensive cleansing with bleaching powder.

§   Guarantee on spare parts supplied or obtained by KC.

§  KC warranty & damage protection*

2. Exclude

§  Large-scale masonry tasks such as tiling, cementing, and granite installation.

§  Customer-supplied spare parts warranty.

                              3. FAQ Questions

1. How often to clean the overhead tank?

Recommended every 6 months to maintain water quality.

2. Duration of tank cleaning?

Typically a few hours, depending on tank size and contamination.

3. Interruption in water supply during cleaning?

Yes, temporarily for thorough cleaning and disinfection.

4. Use of chemicals during cleaning?

Yes, safe disinfectants are used for sanitization.

5. Do you offer a cleaning warranty?

Yes, we provide warranty coverage for cleaning services.

6. Does the warranty cover post-cleaning issues?

        Yes, it extends to any related issues, ensuring customer peace of mind.

7. Motor

               1. Motor air cavity removal

1. Included

§  Elimination of motor air pocket causing low water pressure, vibrations, and noise)

§   Price covers solely air cavity removal.

§  Acquisition of additional parts and alternative repairs (with additional charges).

§  KC warranty & damage protection*

2. Exclude

§  Electrical installation

§  Customer-supplied spare parts warranty.                        

3. FAQ Questions

1. What are the signs that indicate the presence of an air pocket in my motor?

Common signs include low water pressure, vibrations, and unusual noise emanating from the motor.

2. How does an air pocket affect the performance of my motor?

An air pocket can disrupt the flow of water, leading to reduced pressure, increased vibrations, and noisy operation.

3. How long does it take to remove an air pocket from the motor?

The duration varies depending on the size of the air pocket and the complexity of the motor system, but typically, it can be resolved within a few hours.

4. Will removing the air pocket resolve all the issues with my motor?

Yes, eliminating the air pocket should restore normal functionality and alleviate the associated problems like low water pressure, vibrations, and noise.

5. Does the service rate include only the air cavity removal?

Yes, our service rate covers solely the elimination of the air pocket from your motor.

6. Are there any additional costs for spare parts or other repairs?

Yes, procurement of spare parts or any other repairs beyond air cavity removal will incur extra charges, which will be communicated beforehand.

7. Does your service come with any warranty or damage cover?

Absolutely, we provide UC warranty & damage protection* for the service provided, ensuring your satisfaction and safeguarding against any potential damages.

               2. Motor Installation/Replacement

1. Included

§  Acquisition of replacement components, engine (additional charges may apply)

§   KC warranty & damage protection*

§  Guarantee on spare parts supplied or obtained by KC

2. Exclude

§  Large-scale masonry tasks such as tiling, cementing, and granite installation.

§  Electrical installation

§  Customer-supplied spare parts warranty.

3. FAQ Questions

1. Will there be any interruption in electricity during the motor fitting process?

Depending on the installation, there may be a temporary interruption in electricity supply to ensure the safe and proper connection of the motor.

2. Can you fit motors of any size and type?

Yes, we can fit motors of various sizes and types, including single-phase and three-phase motors, according to your specific requirements.

3. Do you provide a warranty or guarantee for the motor fitting service?

Yes, we offer a warranty for the motor fitting service provided, ensuring your satisfaction and protection against any issues that may arise.

4. Can you explain the warranty terms and coverage?

The warranty covers the motor fitting service and ensures that the motor operates properly for a specified period, subject to certain conditions such as proper usage and maintenance.

5. Will the warranty cover any issues that may arise after the fitting?

Yes, our warranty extends to cover any issues related to the fitting service provided, ensuring peace of mind for our customers.

6. What safety measures do you take during the motor fitting process?

Our technicians adhere to strict safety protocols and use appropriate safety equipment to minimize risks during motor fitting, ensuring the safety of both the workers and the property.

7. Do you offer any maintenance services for the fitted motor?

Yes, we offer maintenance services to ensure the optimal performance and longevity of the fitted motor, including regular inspections, lubrication, and cleaning.

8. Water Connections

        1. Connection Hose Installation

1. Included

§  Setting up, renewing, or modifying a maximum of two linkage hoses.

§  Various hose materials: PVC, rubber, or flexible steel.

§  Price covers solely air cavity removal.

§  Acquisition of additional parts and alternative repairs (with additional charges).

§  KC warranty & damage protection*

2. Exclude

§  Large-scale masonry tasks such as tiling, cementing, and granite installation.

§  Customer-supplied spare parts warranty.                        

3. FAQ Questions

1. Typical installation time for hoses?

Around 30 minutes to an hour per hose, depending on complexity.

2. Hoses installation variety?

Yes, we install PVC, rubber, and steel hoses based on your needs.

3. Warranty for hose installation?

Yes, we provide a warranty for quality work and protection against issues.

4. Replacement of existing hoses?

Yes, part of our service ensures proper plumbing system function.

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               2. Washing Machine Inlet Installation

1. Included

§  Installation or replacement of one washing machine water inlet pipe same sentence with other terms

§  Price covers solely air cavity removal.

§  Acquisition of additional parts and alternative repairs (with additional charges).

§  KC warranty & damage protection*

2. Exclude

§  Large-scale masonry tasks such as tiling, cementing, and granite installation.

§  Customer-supplied spare parts warranty.                        

3. FAQ Questions

1. Typical time for inlet hose setup?

Usually 30 minutes to an hour, depending on complexity.

2. Washing machine compatibility?

Yes, we install on most standard models for proper functionality.

3. Warranty for installation service?

Yes, ensuring satisfaction and protection against issues.

4. post-setup issue coverage?

Yes, our warranty includes issues related to the setup for peace of mind.

 

9. Grouting

        1. Bathroom tile gap filling

                         1. Included

·       Service charges for gap filling in a single bathroom.

·       Post-service sanitation and cleanup.

·       KC warranty and comprehensive damage protection.

·       Warranty coverage for components supplied or procured by KC.

·       Guarantee for parts provided or sourced by KC, ensuring quality and reliability.

2. Exclude

·       Masonry services encompassing tasks such as tiling, granite installation, and more.

·       Sourcing of spare parts available at additional expense.

·       Custom tile cutting services available upon request, subject to additional charges.

·       Warranty coverage for spare parts supplied by the customer.

Top of Form

3. FAQ Questions

1. How do I know if my tile joints need sealing?

Look for signs like discoloration or water absorption; sealing prevents moisture penetration.

2. How long does tile joint sealing last?

Reseal every 1-3 years for optimal protection, depending on foot traffic and sealant quality.

3. Does sealing alter tile appearance?

         No, sealants are transparent and maintain the tiles natural beauty while enhancing protection.

                 2. Kitchen tile gap filling

1. Included

·       Service charges for gap filling in a single Kitchen.

·       Post-service sanitation and cleanup.

·       KC warranty and comprehensive damage protection.

·       Warranty coverage for components supplied or procured by KC.

·       Guarantee for parts provided or sourced by KC, ensuring quality and reliability.

2. Exclude

·       Masonry services encompassing tasks such as tiling, granite installation, and more.

·       Sourcing of spare parts available at additional expense.

·       Custom tile cutting services available upon request, subject to additional charges.

·       Warranty coverage for spare parts supplied by the customer.

Top of Form

3. FAQ Questions

1. How do I know if my tile joints need sealing?

Signs include discoloration, water absorption, or crumbling grout. Sealing helps prevent moisture penetration and maintains the integrity of the tiled surface.

2. How long does tile joint sealing last?

The durability of sealing depends on factors such as the quality of the sealant and the level of foot traffic. Generally, its recommended to reseal tile joints every 1-3 years for optimal protection.

3. Will sealing tile joints change the appearance of my tiles?

         Sealants are designed to be transparent and should not alter the appearance of your tiles. They enhance protection while maintaining the natural beauty of the surface.

 

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